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Program management

Programs that deliver — and stay honest along the way.

We build and run efficient multi-project programs. Charters, roadmaps, benefits, risk, and the steady stakeholder rhythm that keeps complex work on track.

A program is a set of related projects, subsidiary programs, and program activities managed in a coordinated manner to obtain benefits not available from managing them individually. PMI — Standard for Portfolio Management, 4th ed.

Strategic alignment

Strategy first, then structure.

A program only earns its keep when it advances real strategic objectives. We start there and let the rest follow.

  • Stakeholder engagement We align the program (or a portfolio of programs) with the organization's strategic objectives, and provide regular, transparent reporting on progress.
  • Business plan and portfolio development Strategic planning across a one-to-five-year horizon: prioritization by cost-benefit, organization into a portfolio of programs, implementation planning, and progress tracking.
  • Program business case and charter A program-specific business case linking benefits to strategy, followed by a charter detailing scope, risks, benefits, goals, timing, and stakeholders.
  • Roadmap development A high-level visual implementation plan showing the program's components, milestones, and the link back to charter goals.

Benefits assurance

Make sure the benefits actually arrive.

Benefits forecasted in a business case have a way of dissolving over time. Assurance is how we keep them tied to reality.

  • Benefits register KPIs that track delivery of the program benefits envisioned in the business case. Each one carries its risks, status, target completion date, and owner.
  • Benefits assurance program Simple, effective assurance built from the ground up — work process, assurance checks, the information system to track them, and training rollouts.
  • Risk management End-to-end threat and risk management, including a web-based risk register for identification, assessment, prioritization, and resolution. We coach teams to facilitate cross-functional risk reviews that focus on highest-impact issues first.

Governance

Work processes that hold up.

Strong programs run on clear processes — written down, kept current, and followed.

  • Work process development Building processes from start to finish, then maintaining them against internal and external standards. We roll out changes carefully across large, diverse organizations.
  • Work process digitalization Streamlined digital workflows that surface analytics on how processes are actually performing — not just how they're written.
  • Program information management An information management plan tailored to the program, so collaboration stays efficient as the program scales.

Background

Built on operating experience.

Two decades inside engineering and operations — mechanical engineering, reliability, maintenance and turnarounds, health, safety, and emergency response — gives us instincts for what's structural and what's noise.

Program management

Tell us about the program.

We'll listen first and propose a sensible next step.

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